INFORMATION AND GENERAL CONDITIONS
Welcome to Moorea Fun Dive!
Please read this content carefully
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Conditions of Confirmation, Payment and Cancellation
When you arrive at the center, you'll need to bring a medical certificate stating that you have no contraindications to scuba diving. If you don't have one, we'll ask you to complete a medical questionnaire covering the last 12 months. Click on the images below to get an idea of the questions asked.
If you have to answer YES to 1 or more questions, you won't be able to dive. You'll have to go to a doctor with this questionnaire to obtain a medical certificate.
Medical certificate of no contraindication to scuba diving :
Compulsory for people over 60 and those wishing to take a training course.
Model information sheet
in French
Model information sheet
in English
"Underwater diving is an extreme sport practised in a natural environment rich in biodiversity; there is no such thing as zero risk."
Booking confirmation
To confirm your booking, we will ask you for a deposit.
- From 1 to 3 people: approx. 20% deposit to confirm your booking, valid for training and exploration dives.
- From 4 people or private instructor or private boat: 100% deposit to confirm your booking, valid for training and exploration dives.
For SSI and PADI training dives, we will also ask you to pay for the purchase of your E-learning Kit, PIC, etc., which these organizations require us to pay in advance.
Payment in advance by OSB PAYZEN online, or by credit card or cash on site.
To confirm your booking, we ask for a deposit.
As soon as you're ready to pay, we'll send you an e-mail with an OSB link to complete the transaction (link valid for 7 days).
Or you can pay your deposit on site at the time of booking by credit card or cash.
We will only ask you to pay the deposit if there are still places available.
Cancellation Policy
If YOU cancel
Approximately 20% deposit is non-refundable
On 100% deposit: 20% is non-refundable
For those who have paid 100% deposit
If you cancel between 0h and 48h before the dive date: your 100% deposit is non-refundable.
If you cancel between 48h and 7 days before the dive date: your 50% deposit is refundable.
If you cancel between 7 days and 1 month before the dive date: 70% of your deposit is refundable.
If you cancel more than 1 month before the dive date: 80% of your deposit is refundable.
Special cases
In the event of illness, accident, flight cancellation, etc., we can refund your deposit, provided you send us a document justifying your inability to dive with us (medical certificate, letter from your airline, etc.).
If you have a last-minute health problem on the day before or the day of your dive that prevents you from taking part in the activity, you can be reimbursed on presentation of a medical certificate within 24 hours of your appointment at the center.
The refund (price of the dive(s) minus the 20% deposit, minus bank charges) will be accepted for the person(s) concerned by the supporting document(s).
The 20% deposit is non-refundable.
If WE cancel
In the event of bad weather, engine failure, or other reasons specific to the operation of a diving center, we may have to cancel our tours at any time, even at the last minute. You will be notified by WhatsApp or on site.
If this happens, we will do our best to reschedule your dives.
Otherwise, a refund of the amount paid, less 5% bank charges, will be granted. This refund is valid for dives only. All other products paid for in advance will not be refunded (e-learning kit or CODE / PIC PADI or SSI for example).
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Our center
Organization
Our days are organized as follows:
- Morning: 2 successive dives, on 2 different sites, in the ocean, with a small tea-biscuit snack in between. For certified divers or those in the process of certification.
Meet at the center at 8 a.m. (return to the center around 12 p.m.)
- Afternoon: Refresh & Training & Intro dive, in the lagoon.
Meet at the center between 12:45 and 1 p.m. (Return to the center around 4 p.m. max.)
- We do not do night dives.
- If you choose to do just one dive in the morning, you'll have to stay in the boat while the others do their 2nd. We don't return to the center in between.
- We reserve the right to cancel your outing in the event of bad weather, engine failure, or other reasons specific to the operation of a diving center. We can be called upon to cancel at any time, even at the last minute. You will be notified by WhatsApp or on site.
Level card
Don't forget your level card or logbook (physical or digital), which you'll need to show to the instructor on arrival at the center.
Delay / Cancellation / Modification
In case of delay, cancellation or modification on your part - you never know - please let us know in advance, so that we can wait a few minutes for you if necessary, or allow other guests to take advantage of available places.
Accompanying persons on board: no
We do not accept accompanying persons on board, for reasons of organization on the boat, but above all for safety reasons.
During the dives, the instructors are all underwater with their guests. If there's a problem on board, there's no one to help.
Dive sites
Dive sites are chosen in the morning, according to weather conditions.
If you have a preference, you'll need to speak to the instructor when you arrive at the center.
In Moorea, turtles are the most common and numerous sightings, but it's also possible to see certain species of shark, such as lemons, sleepers, white tips and black tips. You may also come across stingrays, eagle rays and all sorts of large and small fish.
The aquatic flora and architecture in the area are also very attractive.
Lemon sharks:
They can be found on all dive sites. We'll be sure to look for them. Since we stopped shark-feeding, their presence has been fairly stealthy.
Pick-up: no
We don't do pick-ups.
On Moorea, I strongly recommend renting a vehicle, as the island is large and there are plenty of walks and restaurants to choose from, so you'll be more independent.
Don't hesitate to use Google Map, where you'll find most of Moorea's service providers. What's more, this platform helps you estimate distances and travel times.
Google Maps link to the center :
https://goo.gl/maps/X4EM6RmZZVr8YQot9
Medical certificate of no contraindication to scuba diving
We require this for people over 60 and for those wishing to take a training course.
Flights after a dive
- it takes about 25 hours from the last dive to an international flight
- it takes about 12h between the last dive and a domestic flight
If you still have questions before committing yourself 😉 don't hesitate to write to us on WhatsApp (+68987789229) or by e-mail, we'll be delighted to answer them.